Information We Collect
We may collect information you provide directly, including your name, email address, order details, support messages, license information, and MetaTrader account identifiers submitted for activation or account management.
Technical and Usage Information
The website and licensing services may process technical information such as IP address, browser type, device information, login time, session data, license checks, activation status, and security logs. This information is used to operate, secure, troubleshoot, and improve the service.
How We Use Information
Information may be used to create and maintain customer accounts, verify payments, deliver licenses, manage activations, provide downloads, respond to support requests, prevent fraud or abuse, and communicate important service or product updates.
Payments
Payments may be processed through third-party payment providers or verified manually. Gold Vector Pro does not store full payment-card details. Third-party providers process information under their own privacy policies.
Cookies and Sessions
The Customer Area may use essential cookies or session identifiers required for login, security, and account functionality. Disabling essential cookies may prevent parts of the website from working correctly.
Data Sharing
We do not sell personal information. Information may be shared with service providers only when reasonably necessary to host the website, process payments, deliver email, provide customer support, secure the service, or comply with legal obligations.
Data Retention and Security
We retain information for as long as reasonably necessary for account administration, licensing, security, support, financial records, and legal compliance. Reasonable safeguards are used, but no online system can be guaranteed completely secure.
Your Requests
You may contact support to request access, correction, or deletion of eligible personal information. Some records may need to be retained for security, transaction, dispute, or legal reasons.
Contact
Questions about this policy may be submitted through the Gold Vector Pro Support Center.